Issue:
After logging in and clicking on any form, java installation window opens up even though the correct java version is installed on client PC’s.
This issue is seen on all client machines.
Issue occurs for all EBS Users who are using Internet Explorer.
Cause:
Classid is not set properly in $FORMS_WEB_CONFIG_FILE.
EBS looks for classid to launch the form.
Solution:
Take a backup of the $FORMS_WEB_CONFIG_FILE and make the following changes.
[applprod@ebsapp01 ~]$cd $INST_TOP/ora/10.1.2/forms/server
[applprod@ebsapp01 server]$cp –rp appsweb.cfg appsweb.cfg_bkp
From:
sun_plugin_classid=clsid:CAFEEFAC-0017-0000-0079-ABCDEFFEDCBA
sun_plugin_version=1.7.0_79
To:
sun_plugin_classid=clsid:CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA
sun_plugin_version=1.6.0_07
[applprod@ebsapp01 server]$diff appsweb.cfg appsweb.cfg_bkp
sun_plugin_classid=clsid:CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA
sun_plugin_version=1.6.0_07
=====
sun_plugin_classid=clsid:CAFEEFAC-0017-0000-0079-ABCDEFFEDCBA
sun_plugin_version=1.7.0_79
Login and restest the issue.